We all have queries regarding where we stand with warranty. (See below extracts from another website)
The club has it's AGM in April, we will be there to hear what the Committee has found out regarding this. We need to get together as a group to make sure the owners of Fleetwood caravans are treated fairly. Let's make sure all concerns are heard by writing to our Chairman and attending the AGM.
Maybe this calls for a meeting before April - what do others think.................?
Allan and Jackie
Extracts from UK CAMPSITE
Check the warranty details we have a 2006 model with 5 year warranty. Fleetwood cover the first year and an insurance company cover the remainder - the newer models are all covered by an insurance company I believe. This may mean that things are still covered if Fleetwood pay for this in advance? Long shot I know but its just possible.
Also
Been trying to get a job done under warranty on our Fleetwood. Now the firms in receivership, the dealer says he has no legal obligation to carry out any warranty repairs as he won't be paid for it. However, out of the goodness of his heart, he said he'll do the job.
Fleetwood only ever gave 12 months parts and labour warranty with their vans, year 2 + 3 was covered by an insurance policy. Now they've gone bust - our dealer is pretty sure the insurance bill won't have been paid - therefore no cover - therefore no 2nd + 3rd year warranty.
Total and utter bullsh*t! It is the dealer's responsiblity. It makes me extremely mad when I read posts on how the dealer tries to squirm out of their obligations. Under the Sale of Goods Act the contract is between the dealer and yourself and if the dealer sold you a caravan with a 3 year warranty, the dealer is obliged to honour that warranty. If you are unsure you are welcome to validate my statement with Consumer Direct or Trading Standards.
Don't let the dealer rip you off!
I'd check with Consumer Direct/Trading Standards as I think that if it is sold with a warranty, irrespective of whether insurance backed or not, it formed part of the original contract, i.e. you might not have bought the caravan had the warranty not been for X number of years.
It really annoys me when the Dealers try to wash their hands of responsibility, it might be worth a phone call.
agree fully see here
http://www.hpicheck.com/newfrontend/buy_trade.jsp
Note the above posts regarding the dealers responsibility and agree 100%
I would also like to add that if the 'van was bought on any form of credit agreement ie. credit card, hire purchase etc., then you may have a claim against the credit company also.
I am sure that someone will help out with the relevant section of the consumer credit act. (75?)
Surely the consumer still has rights, it's not his problem the manufacturer has gone bust. Does he still have the Sale of goods Act to fall back on as he bought it from a dealership ?
Sorry may not have made it clear. It is the responsibility of the dealer to ensure that warranty repairs are carried out whether it is for 1 year or 3 years. Sales of goods Act actually covers you for 6 years excluding fair wear & tear.
Any news on this yet Pete? I would have thought that if what the dealer is telling you is true then the insurance would have been under written by somebody, hopefully this should be amongst all the bumph and paperwork they gave you, you'll have to get your magnifying glass out and do some proof reading.
Insurance policies are only any good if the premium has been paid